(SERVICES)

HELPDESK & SUPPORT SERVICES

Do not let computer or mobile device problems hinder the productivity of your organization. Control-Z’s support services grant you the peace of mind of knowing that you can count on reliable and responsive IT support any time you need it.

Our Network Operating Center (NOC), located in downtown Indianapolis, is home to extremely knowledgeable support specialists who excel at resolving issues in a friendly manner.

Our support plans are cost-effective, offering a fixed monthly price for unlimited IT support and emergency responses. The plans cover:

• Desktops and laptops
• Microsoft Office, Excel & Powerpoint
• iPhones, iPads, Blackberry and Android devices
• Virus & malware removal
• Printers and copiers
• Remote office and VPN connectivity
• Network shares, folders, and drives
• Cloud based CRM, ERP or other Line of Business (LOB) application
• Email accounts
• Backups and restores
• Adobe Acrobat
• Internet connectivity
• Approved third party software
• Windows & antivirus software updates